first time setup

[bukzin]

Have CBA 850LP6 with two panel antennas from The Wireless Haven and LMR200 cables. Can't seem to connect to TMobile.

Router is showing good signal (CloudNet shows connecting, but fails) APN shows fast.t-mobile.com

What other info can I provide to diagnose this?

How might I proceed?

[JimHelms]

What does your signals look like?

Go to STATUS > INTERNET > CONNECTIONS > CELLULAR NETWORK and screen shot or copy and paste the info for us to look at.

Also, can you better explain your reference to "CloudNet".

[bukzin]

Jim, thanks for getting back with me. Where do I find the steps you mention, is that in NetCloud?

Secondly, how do I attach screen shots?

Really appreciate the help!

[bukzin]

This is what I got from NetCloud via my PC Win 10

Code: Select all

Summary
State
connecting
Manufacturer
Cradlepoint Inc.
Model
MC400LP6 (SIM1)
Modem Firmware Version
SWI9X30C_02.33.03.00 r8209 CARMD-EV-FRMWR2 2019/08/28 20:59:30
Home Carrier
T-Mobile
Signal Strength 90
RSSI -80 dBm
SINR 3.0 dB
RSRP -114 dB
RSRQ -17 dB
Mobile Directory Number +13525xxxxx
MEID XXXXXXXXXXX6996
IMEI XXXXXXXXXXX9960  (X'd out part)
Current APN fast.t-mobile.com

[JimHelms]

It appears to be reading the SIM card and passing through the APN for TMO.

Signals are not the best and the RSRQ which is the quality of signals is below usable.

Are you using external antennas, and if so, do you have them aimed at the tower?

What information does it show below that the information your posted (i.e., the Cell ID, Bands, EMM Connection State....)?

Also, before we do too much further, what plan are you using, and does it have hotspot data that is available on the plan (i.e., used less than 50GB on most TMO plans)?

[bukzin]

I have two of the AD 1DP727L15 NF panel antennas. They are on the desk inside the house, not yet aimed.
I think the tower is less than half a mile here in 95926

Here is the updated Cellular Network page, will send the info below it in next post.

Summary
State
connected
Manufacturer
Cradlepoint Inc.
Model
MC400LP6 (SIM1)
Modem Firmware Version
SWI9X30C_02.33.03.00 r8209 CARMD-EV-FRMWR2 2019/08/28 20:59:30
Service Display
LTE
Registered Carrier
Project Fi
Home Carrier
T-Mobile
Roaming Status
Home
Signal Strength
96
RSSI
-77 dBm
SINR
8.0 dB
RSRP
-111 dB
RSRQ
-14 dB
Mobile Directory Number
+135xxxxxxxxxxx
MEID
XXXXXXXXXXXXXX
IMEI
XXXXXXXXXXXXXX
Current APN
h2g2-t
IP Address
25.175.253.144
Netmask
255.255.255.224
Gateway
25.175.253.145
DNS Servers
10.177.0.34,10.177.0.210
Modem
Cellular Network
Home Carrier
T-Mobile
Registered Carrier
Project Fi
Roaming Status
Home
Carrier Status
UP
Connection State
Active
Service Display
LTE
Signal Strength
96
RSSI
-77 dBm
SINR
8.0 dB
RSRP
-111 dB
RSRQ
-14 dB
Profile 1:
h2g2-t
Profile 2:
h2g2-t
Cell ID
23747847 (0x16a5d07)
Physical Cell ID
62
Operating Mode
Online
System Mode
LTE
IMS Registration State
No service
PS State
Attached
PRL Version
1
RF Band
Band 2
Bandwidth
15 MHz
RX Channel
1125
TX Channel
19125
RX Frequency Band
1930-1990 MHz
TX Frequency Band
1850-1910 MHz
Carrier Aggregation:
Inactive
EMM State
Registered
EMM Sub State
Normal Service
EMM Connection State
RRC Connected
Current PLMN ID
310260
Home PLMN ID
310260
Tracking Area Code
16950
General Information
IPv4 Information

[bukzin]

Unique Identifier
713e2ab
Port
modem1
Type
mdm
Model
MC400LP6 (SIM1)
Interface
pmip18
MTU
1428
IPv4 Information
IP Address
25.175.253.144
Netmask
255.255.255.224
Gateway
25.175.253.145
DNS Servers
10.177.0.34,10.177.0.210
Statistics
Outgoing Bytes
12167555
Incoming Bytes
47200519
Connection Uptime
0:25:22

[bukzin]

Just ran speed test ping=34, down=14, up=2.5

[JimHelms]

I would first make sure I knew exactly where the tower is, and that it is a T-Mobile tower.

Then, mount the antennas and aim them exactly at the tower, and tilted upwards a few degrees.

Make sure the cables are hooked to the MAIN and the AUX connector ports of the router (i.e., not the GPS connector).