Turris Omnia T-Mobile Sierra 7565

[Aminorjourney]

Hi there!

I recently purchased the Turris Omnia with the Sierra 7565 M.2 card and adaptor from the store.

I've flashed the router to the latest WiFIX firmware.

Upon trying to get the modem to work, the following is happening (the last line is me asking the modem its status of the sim)

Code: Select all

Wed May 15 18:41:51 2019 : /dev/ttyUSB2 AT+CGDCONT=?
+CGDCONT: (1-34),"IP",,,(0-3),(0-4),(0-1),(0-1)
+CGDCONT: (1-34),"PPP",,,(0-3),(0-4),(0-1),(0-1)
+CGDCONT: (1-34),"IPV6",,,(0-3),(0-4),(0-1),(0-1)
+CGDCONT: (1-34),"IPV4V6",,,(0-3),(0-4),(0-1),(0-1)
OK
  
Wed May 15 18:41:52 2019 : /dev/ttyUSB2 AT+CGDCONT?;+CFUN?
+CGDCONT: 1,"IPV4V6","fast.t-mobile.com","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
+CFUN: 1
OK
  
Wed May 15 18:42:02 2019 : /dev/ttyUSB2 AT+CMGS=?;+CMGL=?;+CMGR=?
ERROR
  
Wed May 15 18:42:09 2019 : /dev/ttyUSB2 at+cpin?
+CME ERROR: SIM not inserted

At first I thought it was the sim, so went to T-Mobile and got a new one.

The same problem is occurring. I've checked the SIM is seated correctly and the pins are contacting with the SIM in the correct way.

Is my M.2 adaptor at fault? If it can see the modem and I can interact with the modem, surely everything's okay there?

Cheers,

Nikki.

[JimHelms]

Hi there!

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Wed May 15 18:42:09 2019 : /dev/ttyUSB2 at+cpin?
+CME ERROR: SIM not inserted

Is my M.2 adaptor at fault? If it can see the modem and I can interact with the modem, surely everything's okay there?

That would be my bet. There are a lot of these M.2 adapters hit the market and a large portion of them are defective.

[Aminorjourney]

Do I need to RMA?

[JimHelms]

Yes, login your account and click on the order and there is an RMA button.