How to tell if the SIM is connected

[BMSman]

I've just received my WG3529-P and installed the EM160. I installed the SIM in the router slot NOT the M.2 adapter slot. How can I tell if the SIM is even getting read? The router is reading the modem but says Connecting. The status also doesn't show and reception or Provider.

Any thoughts to first make sure the SIM is getting read?

[Adm1jtg]

on the modem/network status screen which is likely where youare getting tat connecting status from is anything under the modem/sim section filled in? Everything should be filling in except possibly sim name

[Didneywhorl]

Modem-->Network Status page

If the SIM number is filled in under modem imei then the router is seeing the SIM card.

If the SIM Phone number is filled in then the network is seeing your SIM card and assigned the phone number.

If the above two are filled in and it wont connect, you have a settings error as it applies to your device and account type.

What carrier and plan are you using?

[BMSman]

Its showing the
Modem IMEI :
SIM IMSI :
SIM ICCID :

but not the sim phone number or any signal strength or cell information. I'm using Visible.

[Didneywhorl]

Is the modem in MBIM protocol mode?

[Adm1jtg]

just an aside when i was using visible i think i had to use the apn vsblinternet not visible but I am going from memory and I am old

[Didneywhorl]

Its showing the
Modem IMEI :
SIM IMSI :
SIM ICCID :

but not the sim phone number or any signal strength or cell information. I'm using Visible.

Any update?

Is the modem in MBIM protocol mode?

[BMSman]

Yes it was in MBIM Mode. I was able to get it online finally by adding the APN (VSBLINTERNET) to both settings, the connection profile and to the modem interface. Not sure if i was supposed to do that from the beginning but that worked.

Also the TTL for Visible was 64 not 65, so I'm up and running for now!