Caylx Institute Sim Not working in Orbi LBR20

[Jimbo53]

I just got the Caylx T-Mobile sim with a Franklin T9 hotspot. It works fine on the Franklin but does not work in my Orbi LBR20.

What do I need to do to get it to work in the Orbi ? The APN in my Orbi is wholesale.

Thank you

[Didneywhorl]

Prob need to get that APN set to fast.t-mobile.com

Is wholesale the APN that shows up when its in the Franklin?

[jay7264]

Thats not the issue. The tmobile sim is tied the imei of the t9 so that means you got to copy the imei from the t9 to the orbi

[Didneywhorl]

jay is correct, the Calyx SIMs are still tied to the original device it shipped in. You have to modify the Orbi to match. The only device I have seen that doesn't seem to need this is the Sierra EM9191.