EM7455 No AT COM Port open?

Sierra Wireless AirPrime Modem Card Topics
Forum rules
Use the SEARCH function for related topics PRIOR to posting a new topic on the same subject.
Post Reply
cooltech6
Posts: 11
Joined: Mon Feb 21, 2022 9:56 am
Has thanked: 0
Been thanked: 3 times

EM7455 No AT COM Port open?

Post by cooltech6 »

Hi, I just bought a Dell branded EM7455 from eBay, and flashed the card with generic firmware. When I plug the modem inside a m.2 enclosure to my laptop, device manager only shows a DM and NMEA COM Port. Cellular internet works through the modem on Windows, but plugging it into my raspberry pi running GoldenOrb will display "Modem not present". How can I enable MBIM and AT on my modem?
User avatar
Rich Hathaway
Posts: 622
Joined: Mon Mar 08, 2021 2:41 pm
Has thanked: 12 times
Been thanked: 214 times

Re: EM7455 No AT COM Port open?

Post by Rich Hathaway »

cooltech6 wrote: Mon Feb 28, 2022 9:10 pm Cellular internet works through the modem on Windows,
It works thru the network adapter in windows so look in your device manager for Remote NDIS, there should be a modem port also in the modems tab if there is and the driver is properly loaded then open it and go the diagnostics tab and select query modem and see if the modem responds to the query.
cooltech6
Posts: 11
Joined: Mon Feb 21, 2022 9:56 am
Has thanked: 0
Been thanked: 3 times

Re: EM7455 No AT COM Port open?

Post by cooltech6 »

Rich Hathaway wrote: Tue Mar 01, 2022 5:56 am
cooltech6 wrote: Mon Feb 28, 2022 9:10 pm Cellular internet works through the modem on Windows,
It works thru the network adapter in windows so look in your device manager for Remote NDIS, there should be a modem port also in the modems tab if there is and the driver is properly loaded then open it and go the diagnostics tab and select query modem and see if the modem responds to the query.
I can query the modem through Device Manager, and it will return the imei, etc. I reflashed the modem using this script: https://github.com/danielewood/sierra-wireless-modems, but GoldenOrb will still not pick it up. Before I did anything to the modem, GoldenOrb was able to detect the modem plugged into it and could issue AT commands.
User avatar
Didneywhorl
Posts: 3646
Joined: Fri Mar 23, 2018 5:37 pm
Location: USA
Has thanked: 1370 times
Been thanked: 764 times
Contact:

Re: EM7455 No AT COM Port open?

Post by Didneywhorl »

Did you RMARESET the modem?
cooltech6
Posts: 11
Joined: Mon Feb 21, 2022 9:56 am
Has thanked: 0
Been thanked: 3 times

Re: EM7455 No AT COM Port open?

Post by cooltech6 »

Fixed the issue. I used the Huawei Modem Terminal to connect to the modem at the COM port listed in the modem's properties in device manager.
Post Reply

Return to “Sierra Wireless Modems”