Mofi 4500 and Visible (no internet)

Post by **armysarge21** » Wed Apr 28, 2021 12:36 pm

Hello all! I'm a newbie to the Mofi and the channel! I've activated Visible for my Mofi and it only held connectivity for a few hours while wireless never connected. Now, after multiple resets and countless forum readings, I am no closer to finding a solution. The SIM does work correctly in a phone. Is this a lost cause or do I need to just wipe clean and try another carrier? Thanks in advance!

Post by **gscheb** » Wed Apr 28, 2021 1:13 pm

Try setting your TTL to 64 and reboot.
Also make sure your APN is vsblinternet.

Post by **armysarge21** » Wed Apr 28, 2021 1:23 pm

The TTL is set to 64 and the APN is correct.

Post by **gscheb** » Wed Apr 28, 2021 2:44 pm

Is there a setting in the mofi to activate ipv6? That needs to be on for it to work with Visible.

Post by **Didneywhorl** » Wed Apr 28, 2021 4:06 pm

As gscheb stated: Needs IPV6 TTL, called HL for IPV6.

Also needs to have the modem in MBIM protocol mode.

Post by **armysarge21** » Wed Apr 28, 2021 4:24 pm

I'm checking on that right now...I'll let you know.

Post by **armysarge21** » Wed Apr 28, 2021 4:42 pm

I enabled the IPv6, but I can't find whatever the MBIM protocol mode. I did run an internet status check and I got a private IP and assigned IP, but still no internet access. There's got to be a better (and less time consuming) solution.

Post by **gscheb** » Wed Apr 28, 2021 4:57 pm

Have never honestly set up Visible on a Mofi before. Done it on other devices though.
With that being said this is the setting I seen someone else was using to get it to work highlighted in the picture.

Mofi 4500 with Visible.PNG

It is from this video here.
https://www.youtube.com/watch?v=U-jmPfOzdKo

Post by **armysarge21** » Wed Apr 28, 2021 5:00 pm

I have that setting and I've tried for hours to make this work. I really hope it's the provider and not the unit. I'm going to try another provider and see if I have better luck. I appreciate all the help.

Post by **Didneywhorl** » Wed Apr 28, 2021 8:42 pm

Which version of the mofi4500 are you using? SIM4 or SIM7?

I'll bet your modem is using QMI. I've NEVER been able to get it working using QMI.

Go to the AT command terminal and enter the command:

Code: Select all

ati

... and tell us what it returns.

Post by **armysarge21** » Wed Apr 28, 2021 8:52 pm

I have the SIM7! I'll work on this tomorrow and let you know.

Post by **armysarge21** » Thu Apr 29, 2021 8:59 am

How do I get to the AT command terminal? I am unfamiliar with the language and setup of the Mofi...sorry.

Post by **Didneywhorl** » Thu Apr 29, 2021 12:59 pm

armysarge21 wrote: Thu Apr 29, 2021 8:59 am How do I get to the AT command terminal? I am unfamiliar with the language and setup of the Mofi...sorry.

Honestly I am not familiar with it either. They don't make it super obvious. I believe you can find that info on this forum though. Or shoot MOFI an email for instructions.

Post by **Fwfairb37e** » Fri Apr 30, 2021 9:51 am

Mofi 4500 antenna paddle snapped off when unit hit the floor-
Is there a way to replace the paddle since the female connector broke off inside the paddle? Any ideas?

Post by **Didneywhorl** » Fri Apr 30, 2021 10:07 am

Fwfairb37e wrote: Fri Apr 30, 2021 9:51 am Mofi 4500 antenna paddle snapped off when unit hit the floor-
Is there a way to replace the paddle since the female connector broke off inside the paddle? Any ideas?

Yeah, replace the antenna connector: https://thewirelesshaven.com/shop/cables/pigtail- ... l-cable-2/

Very easy fix.

Wireless Joint

Mofi 4500 and Visible (no internet)

Mofi 4500 and Visible (no internet)

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Re: Mofi 4500 and Visible (no internet)

Re: Mofi 4500 and Visible (no internet)