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Ethernet Ports Not working on WG3526
Posted: Sat Jun 29, 2019 12:38 pm
by xxxxxx
My ethernet ports don't seem to be working.
DHCP seems to be down. Computer says no connection detected.
I tried the 30-30-30 reset method to no avail.
Ethernet LEDs don't light up either.
Is it possible to get into the control panel via USB cable of some sort?
Re: Ethernet Ports Not working on WG3526
Posted: Sun Jun 30, 2019 6:56 am
by JimHelms
You will need to use the
firmware recovery method and reflash the router with GoldenOrb.
Also, be certain you are using the firmware for the WG3526 and not the WE3526.
Re: Ethernet Ports Not working on WG3526
Posted: Sun Jun 30, 2019 8:01 pm
by xxxxxx
My computer tells me that the cable is not connected. Ideas?
Re: Ethernet Ports Not working on WG3526
Posted: Sun Jun 30, 2019 8:42 pm
by JimHelms
xxxxxx wrote: Sat Jun 29, 2019 12:38 pm
Ethernet LEDs don't light up either.
Are any of the LED lights working (i.e., getting power to the router)?
Re: Ethernet Ports Not working on WG3526
Posted: Sun Jun 30, 2019 8:54 pm
by xxxxxx
Yes, only the power is lighting and 3g/4g. Sometimes power doesn't like up though.
Re: Ethernet Ports Not working on WG3526
Posted: Sun Jun 30, 2019 9:20 pm
by JimHelms
If you plug the ethernet cable from the PC to the WAN port, is it detected then by the PC?
Re: Ethernet Ports Not working on WG3526
Posted: Sun Jun 30, 2019 9:51 pm
by xxxxxx
No such luck.
I'm trying on a mac. I don't know if that makes a difference. I'll fire up my old windows PC and give it a go.
Curiously, The Power LED doesn't seem to stay on after holding reset button down. Just the 3G/4G LED.
Re: Ethernet Ports Not working on WG3526
Posted: Mon Jul 01, 2019 10:23 am
by xxxxxx
No luck on windows either. Could it be the power cable?
I see a spark occasionally when I plug it in.
Re: Ethernet Ports Not working on WG3526
Posted: Mon Jul 01, 2019 2:17 pm
by xxxxxx
So ive tried to reset with nonluck but now see the wifi SSID "ROOter".
I selected that and looks like I was able to connect but the control panel continies to time out in my browser. Please advise.
Re: Ethernet Ports Not working on WG3526
Posted: Mon Jul 01, 2019 8:31 pm
by JimHelms
xxxxxx wrote: Mon Jul 01, 2019 10:23 am
No luck on windows either. Could it be the power cable?
I see a spark occasionally when I plug it in.
That is always possible but that is probably not the issue.
What build version of GoldenOrb did you upload to the router. Since it had to be working up to that point to upload GOldenOrb, then you need to check the version you uploaded.
I have seen this on occasion when GoldenOrb for the WE3526 is uploaded on a WG3526.
You will need to somehow reflash GoldenOrb and it will require using the bootloader menu. And very important, you must be sure and uncheck the box to save settings.
Re: Ethernet Ports Not working on WG3526
Posted: Mon Jul 01, 2019 8:32 pm
by JimHelms
xxxxxx wrote: Mon Jul 01, 2019 2:17 pm
So ive tried to reset with nonluck but now see the wifi SSID "ROOter".
I selected that and looks like I was able to connect but the control panel continies to time out in my browser. Please advise.
Is the WiFi allowing you to log onto it. What password are you using for the wifi?
Re: Ethernet Ports Not working on WG3526
Posted: Thu Jul 04, 2019 12:54 am
by xxxxxx
JimHelms wrote: Mon Jul 01, 2019 8:32 pm
Is the WiFi allowing you to log onto it. What password are you using for the wifi?
Password "Router2017" gives me a connection but I can't log into the router web page..
Re: Ethernet Ports Not working on WG3526
Posted: Sat Jul 06, 2019 7:51 pm
by JimHelms
xxxxxx wrote: Thu Jul 04, 2019 12:54 am
Password "Router2017" gives me a connection but I can't log into the router web page..
One way or the other, you are going to need to flash the router again with GoldenOrb.
I have yet to see one of the routers that could not be flashed using the Firmware recovery method.