MC7455 frequent disconnections mystery
Posted: Tue Apr 02, 2019 7:56 pm
Hello all,
Nice that the forum is back up!
I've been running a setup with an MC7455 and Sprint service in MA, USA using r.ispsn connected to a Linksys WRT-1900AC v1 running since about 2017. It's been mostly reliable. I'm running GoldenOrb-2019-01-13 on the router ( GO-2019-03-10 didn't work for me--wireless wasn't working for some reason).
However, recently (last few months?) I've noticed more frequent modem disconnects. I have it set to ping a reliable server every 10s and reconnect the modem if there's a problem. I've tried new firmware, making sure the SIM card is seated. It's on a thick 6-inch-long USB cable. Antennae should be attached correctly, though I haven't looked in a while.
Pieces of relevant logs are below (I did my best to remove irrelevant stuff). Any ideas what's causing this? Steps I can take? I'm at a loss, disconnects are too frequent. Thanks for the help!
Kernel log
System log
Modem debug info
Modem connection log
Nice that the forum is back up!
I've been running a setup with an MC7455 and Sprint service in MA, USA using r.ispsn connected to a Linksys WRT-1900AC v1 running since about 2017. It's been mostly reliable. I'm running GoldenOrb-2019-01-13 on the router ( GO-2019-03-10 didn't work for me--wireless wasn't working for some reason).
However, recently (last few months?) I've noticed more frequent modem disconnects. I have it set to ping a reliable server every 10s and reconnect the modem if there's a problem. I've tried new firmware, making sure the SIM card is seated. It's on a thick 6-inch-long USB cable. Antennae should be attached correctly, though I haven't looked in a while.
Pieces of relevant logs are below (I did my best to remove irrelevant stuff). Any ideas what's causing this? Steps I can take? I'm at a loss, disconnects are too frequent. Thanks for the help!
Kernel log
Code: Select all
[169114.904086] usb 1-1: new high-speed USB device number 45 using orion-ehci
[169115.104765] usb 1-1: config 1 has an invalid interface number: 12 but max is 3
[169115.112172] usb 1-1: config 1 has an invalid interface number: 13 but max is 3
[169115.119572] usb 1-1: config 1 has an invalid interface number: 13 but max is 3
[169115.126955] usb 1-1: config 1 has no interface number 1
[169115.132377] usb 1-1: config 1 has no interface number 2
[169115.139777] qcserial 1-1:1.0: Qualcomm USB modem converter detected
[169115.146621] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB0
[169115.154133] qcserial 1-1:1.3: Qualcomm USB modem converter detected
[169115.160698] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB1
[169115.184504] cdc_mbim 1-1:1.12: cdc-wdm0: USB WDM device
[169115.190430] cdc_mbim 1-1:1.12 wwan0: register 'cdc_mbim' at usb-f1050000.usb-1, CDC MBIM, 7e:d8:5a:6e:14:5a
[169144.809650] 8021q: adding VLAN 0 to HW filter on device wwan0
[170290.547986] usb 1-1: USB disconnect, device number 45
[170290.553524] qcserial ttyUSB0: Qualcomm USB modem converter now disconnected from ttyUSB0
[170290.561912] qcserial 1-1:1.0: device disconnected
[170290.567274] qcserial ttyUSB1: Qualcomm USB modem converter now disconnected from ttyUSB1
[170290.575655] qcserial 1-1:1.3: device disconnected
[170290.580759] cdc_mbim 1-1:1.12 wwan0: unregister 'cdc_mbim' usb-f1050000.usb-1, CDC MBIM
[170298.338032] usb 1-1: new high-speed USB device number 46 using orion-ehci
[170298.538812] usb 1-1: config 1 has an invalid interface number: 12 but max is 3
[170298.546188] usb 1-1: config 1 has an invalid interface number: 13 but max is 3
[170298.553597] usb 1-1: config 1 has an invalid interface number: 13 but max is 3
[170298.560976] usb 1-1: config 1 has no interface number 1
[170298.566335] usb 1-1: config 1 has no interface number 2
[170298.573486] qcserial 1-1:1.0: Qualcomm USB modem converter detected
[170298.580087] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB0
[170298.587624] qcserial 1-1:1.3: Qualcomm USB modem converter detected
[170298.594226] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB1
[170298.618508] cdc_mbim 1-1:1.12: cdc-wdm0: USB WDM device
[170298.624388] cdc_mbim 1-1:1.12 wwan0: register 'cdc_mbim' at usb-f1050000.usb-1, CDC MBIM, 7e:d8:5a:6e:14:5a
[170328.166865] 8021q: adding VLAN 0 to HW filter on device wwan0
[171649.301373] usb 1-1: USB disconnect, device number 46
[171649.306974] qcserial ttyUSB0: Qualcomm USB modem converter now disconnected from ttyUSB0
[171649.315388] qcserial 1-1:1.0: device disconnected
[171649.323891] qcserial ttyUSB1: Qualcomm USB modem converter now disconnected from ttyUSB1
[171649.332261] qcserial 1-1:1.3: device disconnected
[171649.337317] cdc_mbim 1-1:1.12 wwan0: unregister 'cdc_mbim' usb-f1050000.usb-1, CDC MBIM
[171657.013851] usb 1-1: new high-speed USB device number 47 using orion-ehci
[171657.214913] usb 1-1: config 1 has an invalid interface number: 12 but max is 3
[171657.222345] usb 1-1: config 1 has an invalid interface number: 13 but max is 3
[171657.229773] usb 1-1: config 1 has an invalid interface number: 13 but max is 3
[171657.237203] usb 1-1: config 1 has no interface number 1
[171657.242566] usb 1-1: config 1 has no interface number 2
[171657.249945] qcserial 1-1:1.0: Qualcomm USB modem converter detected
[171657.256563] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB0
[171657.264088] qcserial 1-1:1.3: Qualcomm USB modem converter detected
[171657.270614] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB1
[171657.294250] cdc_mbim 1-1:1.12: cdc-wdm0: USB WDM device
[171657.300131] cdc_mbim 1-1:1.12 wwan0: register 'cdc_mbim' at usb-f1050000.usb-1, CDC MBIM, 7e:d8:5a:6e:14:5a
[171686.894440] 8021q: adding VLAN 0 to HW filter on device wwan0
[173011.721246] usb 1-1: USB disconnect, device number 47
[173011.726850] qcserial ttyUSB0: Qualcomm USB modem converter now disconnected from ttyUSB0
[173011.735219] qcserial 1-1:1.0: device disconnected
[173011.740363] qcserial ttyUSB1: Qualcomm USB modem converter now disconnected from ttyUSB1
[173011.748654] qcserial 1-1:1.3: device disconnected
[173011.753642] cdc_mbim 1-1:1.12 wwan0: unregister 'cdc_mbim' usb-f1050000.usb-1, CDC MBIM
[173019.370617] usb 1-1: new high-speed USB device number 48 using orion-ehci
[173019.571391] usb 1-1: config 1 has an invalid interface number: 12 but max is 3
[173019.578749] usb 1-1: config 1 has an invalid interface number: 13 but max is 3
[173019.586195] usb 1-1: config 1 has an invalid interface number: 13 but max is 3
[173019.593608] usb 1-1: config 1 has no interface number 1
[173019.598970] usb 1-1: config 1 has no interface number 2
[173019.606244] qcserial 1-1:1.0: Qualcomm USB modem converter detected
[173019.612850] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB0
[173019.620332] qcserial 1-1:1.3: Qualcomm USB modem converter detected
[173019.626906] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB1
[173019.651145] cdc_mbim 1-1:1.12: cdc-wdm0: USB WDM device
[173019.657089] cdc_mbim 1-1:1.12 wwan0: register 'cdc_mbim' at usb-f1050000.usb-1, CDC MBIM, 7e:d8:5a:6e:14:5a
[173049.200894] 8021q: adding VLAN 0 to HW filter on device wwan0
System log
Code: Select all
Tue Apr 2 19:36:27 2019 user.notice MBIM Monitor: Modem 1 Connection is Down (activation state: deactivated)
Tue Apr 2 19:37:04 2019 user.notice Connection Monitor: Modem 1 Connection is Down (using Ping Test)
Tue Apr 2 19:37:12 2019 user.notice Sierra Data: AT+CSQ;+CESQ +CSQ: 99,99 +CESQ: 99,99,255,255,255,255 OK AT*CNTI=0 +CME ERROR: no network service AT!SELRAT? !SELRAT: 00, Automatic OK AT+ECIO? +ECIO: NOT IMPLEMENTED OK AT+RSCP? +CME ERROR: no network service AT!UMTSCHAN? !UMTSCHAN: NOT IMPLEMENTED OK AT!GSTATUS? !GSTATUS: Current Time: 1341 Temperature: 35 Reset Counter: 8391083 Mode: LOW POWER MODE OK AT!PCTEMP? Temp state: Normal Temperature: 36.00 C OK
Tue Apr 2 19:37:18 2019 kern.info kernel: [173011.721246] usb 1-1: USB disconnect, device number 47
Tue Apr 2 19:37:18 2019 kern.info kernel: [173011.726850] qcserial ttyUSB0: Qualcomm USB modem converter now disconnected from ttyUSB0
Tue Apr 2 19:37:18 2019 kern.info kernel: [173011.735219] qcserial 1-1:1.0: device disconnected
Tue Apr 2 19:37:18 2019 kern.info kernel: [173011.740363] qcserial ttyUSB1: Qualcomm USB modem converter now disconnected from ttyUSB1
Tue Apr 2 19:37:18 2019 kern.info kernel: [173011.748654] qcserial 1-1:1.3: device disconnected
Tue Apr 2 19:37:18 2019 kern.info kernel: [173011.753642] cdc_mbim 1-1:1.12 wwan0: unregister 'cdc_mbim' usb-f1050000.usb-1, CDC MBIM
Tue Apr 2 19:37:18 2019 daemon.notice netifd: Network device 'wwan0' link is down
Tue Apr 2 19:37:18 2019 user.notice sms process: Reread SMS Messages on Modem 1
Tue Apr 2 19:37:19 2019 user.notice URL-DEBUG: hotplug (iface): action='ifdown' interface='wan1'
Tue Apr 2 19:37:19 2019 user.notice MBIM Connect: Stopping network
Tue Apr 2 19:37:19 2019 daemon.notice netifd: wan1 (20874): open failed: : No such file or directory
Tue Apr 2 19:37:19 2019 daemon.notice netifd: wan1 (20874): Command failed: Permission denied
Tue Apr 2 19:37:19 2019 daemon.notice netifd: Interface 'wan1' is now down
Tue Apr 2 19:37:19 2019 daemon.info dnsmasq[4370]: read /etc/hosts - 4 addresses
Tue Apr 2 19:37:19 2019 daemon.info dnsmasq[4370]: read /tmp/hosts/odhcpd - 1 addresses
Tue Apr 2 19:37:19 2019 daemon.info dnsmasq[4370]: read /tmp/hosts/dhcp.cfg01411c - 2 addresses
Tue Apr 2 19:37:19 2019 daemon.info dnsmasq-dhcp[4370]: read /etc/ethers - 0 addresses
Tue Apr 2 19:37:19 2019 user.notice mwan3[20873]: Using firewall mask 0x3F00
Tue Apr 2 19:37:19 2019 user.notice mwan3[20873]: Max interface count is 60
Tue Apr 2 19:37:19 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:19 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:19 2019 user.notice usb-modeswitch: * Remove : 1-1 : Modem1
Tue Apr 2 19:37:19 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:19 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:19 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:19 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:19 2019 user.notice usb-modeswitch: * No Modems present
Tue Apr 2 19:37:19 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:19 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:26 2019 kern.info kernel: [173019.370617] usb 1-1: new high-speed USB device number 48 using orion-ehci
Tue Apr 2 19:37:26 2019 kern.warn kernel: [173019.571391] usb 1-1: config 1 has an invalid interface number: 12 but max is 3
Tue Apr 2 19:37:26 2019 kern.warn kernel: [173019.578749] usb 1-1: config 1 has an invalid interface number: 13 but max is 3
Tue Apr 2 19:37:26 2019 kern.warn kernel: [173019.586195] usb 1-1: config 1 has an invalid interface number: 13 but max is 3
Tue Apr 2 19:37:26 2019 kern.warn kernel: [173019.593608] usb 1-1: config 1 has no interface number 1
Tue Apr 2 19:37:26 2019 kern.warn kernel: [173019.598970] usb 1-1: config 1 has no interface number 2
Tue Apr 2 19:37:26 2019 kern.info kernel: [173019.606244] qcserial 1-1:1.0: Qualcomm USB modem converter detected
Tue Apr 2 19:37:26 2019 kern.info kernel: [173019.612850] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB0
Tue Apr 2 19:37:26 2019 kern.info kernel: [173019.620332] qcserial 1-1:1.3: Qualcomm USB modem converter detected
Tue Apr 2 19:37:26 2019 kern.info kernel: [173019.626906] usb 1-1: Qualcomm USB modem converter now attached to ttyUSB1
Tue Apr 2 19:37:26 2019 kern.info kernel: [173019.651145] cdc_mbim 1-1:1.12: cdc-wdm0: USB WDM device
Tue Apr 2 19:37:26 2019 kern.info kernel: [173019.657089] cdc_mbim 1-1:1.12 wwan0: register 'cdc_mbim' at usb-f1050000.usb-1, CDC MBIM, 7e:d8:5a:6e:14:8e
Tue Apr 2 19:37:26 2019 user.notice Log Print : Driver Name : 1
Tue Apr 2 19:37:26 2019 user.notice Log Print : Driver Name : 2 qcserial
Tue Apr 2 19:37:26 2019 user.notice Log Print : Driver Name : 3 qcserial
Tue Apr 2 19:37:26 2019 user.notice Log Print : Driver Name : 4 cdc_mbim
Tue Apr 2 19:37:26 2019 user.notice Log Print : Driver Name : 5 cdc_mbim
Tue Apr 2 19:37:26 2019 user.notice Log Print : Driver Name : 6 cdc_mbim
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: Add : 1-1: Manufacturer=Sierra_Wireless,_Incorporated Product=Sierra_Wireless_MC7455_Qualcomm®_Snapdragon™_X7_LTE-A Serial=LQ70954005041020 1199 9071
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: * Start of Modem Detection and Connection Information
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: * Product=Sierra_Wireless_MC7455_Qualcomm®_Snapdragon™_X7_LTE-A 1199 9071
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: * Found MBIM Modem at 1-1
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:26 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: * Switched to : 1199:9071
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:36 2019 user.notice Log Print : Driver Name : 1
Tue Apr 2 19:37:36 2019 user.notice Log Print : Driver Name : 2 qcserial
Tue Apr 2 19:37:36 2019 user.notice Log Print : Driver Name : 3 qcserial
Tue Apr 2 19:37:36 2019 user.notice Log Print : Driver Name : 4 cdc_mbim
Tue Apr 2 19:37:36 2019 user.notice Log Print : Driver Name : 5 cdc_mbim
Tue Apr 2 19:37:36 2019 user.notice Log Print : Driver Name : 6 cdc_mbim
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: * ProtoFind returns : 3
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: *
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: *****************************************************************
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: Found Modem1
Tue Apr 2 19:37:36 2019 user.notice usb-modeswitch: Connecting a MBIM Modem
Tue Apr 2 19:37:36 2019 user.notice Create Connection: Start MBIM Connection
Tue Apr 2 19:37:41 2019 user.notice Create Connection: MBIM Comm Port : /dev/ttyUSB1
Tue Apr 2 19:37:48 2019 user.notice Get Profile: Default Profile Used
Tue Apr 2 19:37:49 2019 user.notice Create Connection: Pincode in script
Tue Apr 2 19:37:49 2019 user.notice Create Connection: Attempting to Connect
Tue Apr 2 19:37:51 2019 user.notice Create Connection: Using Netifd Method
Tue Apr 2 19:37:51 2019 daemon.notice netifd: Interface 'wan1' is setting up now
Tue Apr 2 19:37:51 2019 user.notice MBIM Connect: Query radio state
Tue Apr 2 19:37:54 2019 user.notice MBIM Connect: Reading capabilities
Tue Apr 2 19:37:54 2019 user.notice MBIM Connect: Check PIN state
Tue Apr 2 19:37:54 2019 daemon.notice netifd: wan1 (21926): required pin: 3 - pin2
Tue Apr 2 19:37:54 2019 daemon.notice netifd: wan1 (21926): remaining attempts: 3
Tue Apr 2 19:37:54 2019 user.notice MBIM Connect: PIN unlocked
Tue Apr 2 19:37:54 2019 user.notice MBIM Connect: Checking subscriber
Tue Apr 2 19:37:54 2019 user.notice Get Profile: Default Profile Used
Tue Apr 2 19:37:54 2019 daemon.notice netifd: wan1 (21926): uci: Entry not found
Tue Apr 2 19:37:54 2019 user.notice MBIM Connect: Register with network
Tue Apr 2 19:37:54 2019 user.notice MBIM Connect: Attach to network
Tue Apr 2 19:37:54 2019 user.notice MBIM Connect: Connect to network
Tue Apr 2 19:37:55 2019 user.notice MBIM Connect: Get IP config
Tue Apr 2 19:37:56 2019 user.notice MBIM Connect: Connected, setting IP
Tue Apr 2 19:37:56 2019 kern.info kernel: [173049.200894] 8021q: adding VLAN 0 to HW filter on device wwan0
Tue Apr 2 19:37:56 2019 daemon.notice netifd: Interface 'wan1' is now up
Tue Apr 2 19:37:56 2019 daemon.notice netifd: Network device 'wwan0' link is up
Tue Apr 2 19:37:56 2019 user.notice URL-DEBUG: hotplug (iface): action='ifup' interface='wan1'
Tue Apr 2 19:37:56 2019 user.notice Connection Monitor: Start Connection Monitor for Modem 1
Tue Apr 2 19:37:56 2019 user.notice sms process: SMS Supported
Modem debug info
Code: Select all
Tue Apr 2 19:57:44 2019 : /dev/ttyUSB1 AT+CPMS="SM"
+CPMS: 0,0,0,0,0,0
OK
Tue Apr 2 19:57:53 2019 : /dev/ttyUSB1 AT+CSQ;+CESQ
+CSQ: 20,99
+CESQ: 99,99,255,255,25,39
OK
AT*CNTI=0
*CNTI: 0,LTE
OK
AT!SELRAT?
!SELRAT: 00, Automatic
OK
AT+ECIO?
+ECIO: NOT IMPLEMENTED
OK
AT+RSCP?
+RSCP:
OK
AT!UMTSCHAN?
!UMTSCHAN: NOT IMPLEMENTED
OK
AT!GSTATUS?
!GSTATUS:
Current Time: 1220 Temperature: 33
Reset Counter: 8391084 Mode: ONLINE
System mode: LTE PS state: Attached
LTE band: B41 LTE bw: 20 MHz
LTE Rx chan: 40978 LTE Tx chan: 40978
LTE CA state: ACTIVE LTE Scell band:B41
LTE Scell bw:20 MHz LTE Scell chan:41176
EMM state: Registered Normal Service
RRC state: RRC Connected
IMS reg state: No Srv
PCC RxM RSSI: -69 RSRP (dBm): -99
PCC RxD RSSI: -72 RSRP (dBm): -101
SCC RxM RSSI: -74 RSRP (dBm): -103
SCC RxD RSSI: -74 RSRP (dBm): -103
Tx Power: -- TAC: 0201 (513)
RSRQ (dB): -8.7 Cell ID: 004A0577 (4850963)
SINR (dB): 17.4
OK
AT!PCTEMP?
Temp state: Normal
Temperature: 34.00 C
OK
Code: Select all
Tue Apr 2 18:51:58 2019 : Disconnect (Removed) Modem #1
Tue Apr 2 18:52:28 2019 : Attempting to Connect Modem #1 (Sierra_Wireless,_Incorporated Sierra_Wireless_MC7455_Qualcomm®_Snapdragon™_X7_LTE-A)
Tue Apr 2 18:52:35 2019 : Modem #1 Connected ( Sierra Wireless, Incorporated MC7455)
Tue Apr 2 19:14:37 2019 : Disconnect (Removed) Modem #1
Tue Apr 2 19:15:06 2019 : Attempting to Connect Modem #1 (Sierra_Wireless,_Incorporated Sierra_Wireless_MC7455_Qualcomm®_Snapdragon™_X7_LTE-A)
Tue Apr 2 19:15:13 2019 : Modem #1 Connected ( Sierra Wireless, Incorporated MC7455)
Tue Apr 2 19:37:19 2019 : Disconnect (Removed) Modem #1
Tue Apr 2 19:37:49 2019 : Attempting to Connect Modem #1 (Sierra_Wireless,_Incorporated Sierra_Wireless_MC7455_Qualcomm®_Snapdragon™_X7_LTE-A)
Tue Apr 2 19:37:56 2019 : Modem #1 Connected ( Sierra Wireless, Incorporated MC7455)