Wireless Joint

Posted: **Wed Feb 05, 2020 6:16 pm**

I just got an EM7511 popped it in the We826 the Device info window shows a EM7565 is this just a bug?
It works ,, im using it to post this message, im just curious if its a bug or something? or did i accidentally get the wrong modem.
i can take it back apart but figured i ask about this first

P: Vendor=1199 ProdID=9091 Rev= 0.06
S: Manufacturer=Sierra Wireless, Incorporated
S: Product=Sierra Wireless EM7565 Qualcomm® Snapdragon™ X16 LTE-A

Posted: **Wed Feb 05, 2020 7:11 pm**

That is rather strange. While I have never witnessed the modem being wrongly identified, the firmware on the EM75xx is buggy.

What does running the following AT Command return:

Code: Select all

ATI

Posted: **Thu Feb 06, 2020 7:05 am**

it returned
Manufacture: Sierra Wireless, Incorporated
Model: EM7565
Revision: SWI9X50C_01.11.00.00 5ba42f jenkins 2019/06/28
IMEI: 3535xxxxxxx2769
IMEI SV: 10
FSN: UF9407889xxxxx

Posted: **Thu Feb 06, 2020 7:17 am**

Looks like you received an EM7565 as opposed to an EM7511.

I also checked the Serial number (which I removed the last few digits on your post) and it comes back as a EM7565.

Reach out to us on the store and we will exchange it out.

Wireless Joint

Will the WE826 show wrong modem model number sometimes?

Will the WE826 show wrong modem model number sometimes?

Re: Will the WE826 show wrong modem model number sometimes?

Re: Will the WE826 show wrong modem model number sometimes?

Re: Will the WE826 show wrong modem model number sometimes?