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We826 T2 w/ em7565

Posted: Fri Sep 27, 2019 11:52 am
by kithrax
Recently built and having some issues with this rebooting under traffic load.

Running GO2019-03

AT!GSTATUS?
!GSTATUS:
Current Time: 192 Temperature: 55
Reset Counter: 1 Mode: ONLINE
System mode: LTE PS state: Attached
LTE band: B2 LTE bw: 15 MHz
LTE Rx chan: 875 LTE Tx chan: 18875
LTE SSC1 state:NOT ASSIGNED
LTE SSC2 state:NOT ASSIGNED
LTE SSC3 state:NOT ASSIGNED
LTE SSC4 state:NOT ASSIGNED
EMM state: Registered Normal Service
RRC state: RRC Connected
IMS reg state: No Srv

PCC RxM RSSI: -72 PCC RxM RSRP: -106
PCC RxD RSSI: -71 PCC RxD RSRP: -109
Tx Power: -- TAC: a112 (41234)
RSRQ (dB): -14.5 Cell ID: 00801c0c (8395788)
SINR (dB): 0.4


OK

Problem I run into is when I do a speed test or anything that requires a good amount of traffic load the entire router reboots/crashes. Ill get into the speed test about 3 seconds and it'll crash around 12mbps.
I have the 2.5amp power cord hooked up to the unit.

Is there something else I am missing?

Re: We826 T2 w/ em7565

Posted: Fri Sep 27, 2019 3:26 pm
by swwifty
Do you have another power cord you could try, or a different outlet?

99% of the time these are power issues, so it's worth it to troubleshoot if you can.

Re: We826 T2 w/ em7565

Posted: Fri Sep 27, 2019 11:07 pm
by kithrax
Yeah I have multiple a/c to d/c power Jack's. Confirmed it though, this thing completely reboots just above 5mbps load with the wifi antennas on, even though nothing is connected to the wifi. Even reduced power consumption of the wifi to 2mw and it still crashes. Disabling wifi radio allows me to use this without any issues, but doesn't seem like it should be having this issue.

Re: We826 T2 w/ em7565

Posted: Sat Sep 28, 2019 12:59 am
by kithrax
Just ran a lan cable to another router and ran into the same issue... Anyone have any ideas on what would cause this. We826 is getting internet, passing internet down to a cradlepoint router through Ethernet cable -- PC connects to cradlepoint through wifi and cradlepoint crashes. Same thing occurs if we826 is running the wifi -- PC connects and as soon as traffic load is above 5mbps it crashes.

Someone else ever run into this?