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WE826 with EM7455 Losing WAN and LAN

Posted: Fri Sep 27, 2019 9:15 am
by kevinr1128
I installed GoldenOrb firmware in a WE826. I have an em7455 installed. I have an AT&T sim APN is set to broadband.
Network status
General Information
Modem :
Sierra Wireless, Incorporated EM7455
Modem #1
Modem ID :
1199 : 9071

Provider :
AT&T

Comm Port :
/dev/ttyUSB2
Temperature :
45.00°C

Protocol :
QMI


Modem/SIM Information

Modem IMEI :
3590730XXXXXX

SIM IMSI :
3104XXXXXXX
SIM ICCID :
8901410XXXXXXXX
SIM Phone Number :
1256XXXXXXXXX

SIM Name :
12XXXXXXXXXX

Signal Information
Network :
LTE

CSQ :
15

Signal Strength :
48%

RSSI :
-83 dBm

ECIO :
-13.1 (RSRQ) dB

RSCP :
-118 (RSRP) dBm

Connection Monitoring Status :
Disabled


Cell Information
MCC MNC :
310 410

RNC/eNB ID :
36DE2 (224738)

LAC/TAC :
3C9B (15515)

Cell ID :
08 (8)

LTE Band :
B2 (Bandwidth 20 MHz)

Channel :
1100

Maximum Qos :
--


Refresh Rate
Current Refresh Rate :
Fast (updated every 10 seconds)

Change Refresh Rate: Fast

When I disconnect Wan and Lan I lose Internet and modem does not show. Can anyone help?

Re: WE826 with EM7455 Losing WAN and LAN

Posted: Fri Sep 27, 2019 10:54 am
by JimHelms
I moved your post to the Questions and Support forum.

I also removed all your modem and SIM Card information which is never a good idea to publish.

What version of GoldenOrb are you using?

Your Signals are also borderline unusable.

Run the follow AT Command and post the results:

Code: Select all

AT!GSTATUS?

Re: WE826 with EM7455 Losing WAN and LAN

Posted: Sat Sep 28, 2019 10:19 pm
by kevinr1128
GoldenOrb version ZBT WE1326
How do I run a AT Command

Re: WE826 with EM7455 Losing WAN and LAN

Posted: Sat Sep 28, 2019 10:25 pm
by kevinr1128
The EM7455 was removed from a US Cellular 961 unlocked for AT&T. Do you have to install firmware for Sierra wireless modules for the network you were going to have it locked to?

Re: WE826 with EM7455 Losing WAN and LAN

Posted: Sun Sep 29, 2019 6:10 am
by JimHelms
kevinr1128 wrote: Sat Sep 28, 2019 10:19 pm GoldenOrb version ZBT WE1326
How do I run a AT Command
Why are you running WE1326 firmware on a WE826?

Go to Modem > Miscellaneous > AT Command terminal to run AT Commands.