Page 1 of 1
InvisaGig stops responding until power cycle
Posted: Thu Jun 15, 2023 2:52 pm
by lack22
I've had my IG for about a week and so far it's been working pretty well. However, there's been two instances where it seems to just go dead until I physically unplug the power and plug it back in. It won't respond to web requests at config.invisagig.com. Once power cycled it seems to work fine again.
Anything I can check?
Re: InvisaGig stops responding until power cycle
Posted: Thu Jun 15, 2023 9:17 pm
by Didneywhorl
Use an incognito browser tab and use the direct IP:
https://192.168.225.1
Might not make a difference, but it eliminates some variables.
Does the IG unit drop internet connection too, or is it just the UI stops loading?
Re: InvisaGig stops responding until power cycle
Posted: Thu Jun 15, 2023 10:16 pm
by lack22
When it occurred it wouldn't respond to
https://192.168.225.1 either. The internet did drop also, that's how I noticed. Unfortunately I needed to get it back online quickly so I didn't have time to look at every device in the chain, but unplugging it from the wall and back in after a few seconds did restore connection.
I let it run in a test environment for about 4 days and didn't have any issues, but not too much load on it. I moved it as my primary connection and it was fine for about 24 hours. Then it did this power loss thing 2 times in about 3 hours. Now its gone about 24 hours without issue.
Re: InvisaGig stops responding until power cycle
Posted: Fri Jun 16, 2023 2:15 pm
by Didneywhorl
Hmmm.
Does your power supply have an LED on it?
Re: InvisaGig stops responding until power cycle
Posted: Sat Jun 17, 2023 12:50 pm
by lack22
You mean like on the transformer itself? There doesn't appear to be one, this is the one that came with the IG unit.
There is a power LED on the unit and since I have it elevated I didn't notice if it was on or off when it went dead before.
So far it's been running fine for the last couple days, so I guess it was a fluke or something. If it happens again I'll report back.