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Issues with WG3526-P communicating to the modem

Posted: Mon May 14, 2018 7:40 pm
by mattvds
Howdy Folks,

Thanks for all of the help so far. I've finally got decent internet thanks to this forum. Now I'm onto my last remaining issue. I have a WG3526 coupled with a mc7455 installed in the PCI-e slot. I'm running the latest version of r00ter. The problem I have is that randomly the router will lose the modem, and will give errors trying to access /dev/usb1 binding. When this problem happens, rebooting the router with the soft reboot doesn't fix it. I need to physically power cycle the device by removing the PoE cable.

This is particularly tricky, as the ping monitor forced reboot doesn't fix the problem. It has occurred about 4 times in the past 2 weeks. Has anyone encountered this problem? Should I try a different firmware, I know there is a custom build floating around can someone IM me a link? Does it look like I have defective hardware?

Re: Issues with WG3526-P communicating to the modem

Posted: Mon May 14, 2018 8:32 pm
by JimHelms
Have you checked your System Logs when it happens to get an idea on the cause?

Re: Issues with WG3526-P communicating to the modem

Posted: Tue May 15, 2018 12:56 am
by mattvds
Sorry for the ignorance. Do you have a link on how to pull system logs?

Re: Issues with WG3526-P communicating to the modem

Posted: Tue May 15, 2018 10:01 am
by JimHelms
Look for the tab: STATUS > SYSTEM LOG