Wireless Joint

Hello,

Have a NEXQ6GO set up for Page Plus with the following updates:

Updated APN, and verified that IMEI is compatible with Page Plus service. With these settings the unit I have is working as it should. My sister was impressed with the unit and asked if I could get one set up for her as well. Using the same settings as my unit and the same sim, I can't get her unit to work. My unit works with both her sim and my sim, but can get her unit to work with either one.

Anyone have any ideas on what else I can check?

What is the firmware version on each modem? Do they match? ( AT+QGMR gets the full fw version)

Are you using the Auto APN features the same on both?

Post each of these from both modems, noted which is which:

AT+QGMR

AT+QBMCFG="List"

AT+CGDCONT?

AT+QCFG="USBNET"



Also:

AT+EGMR=0,7 (Don't post this but make sure they match)

Only have the modem that does not work with me. The other is up at our weekend property. Let me get back to you on this.

Didneywhorl wrote: Mon Aug 08, 2022 10:04 am What is the firmware version on each modem? Do they match? ( AT+QGMR gets the full fw version)

Are you using the Auto APN features the same on both?

Post each of these from both modems, noted which is which:

AT+QGMR

AT+QBMCFG="List"

AT+CGDCONT?

AT+QCFG="USBNET"

Also:

AT+EGMR=0,7 (Don't post this but make sure they match)

Finally have both units. Item in Bold is the router working the other is the router that will not connect:

Firmware :
Working Router
GoldenOrb_2021-09-10
New Router
GoldenOrb_2022-03-21

AT+QGMR
Working Router
EP06ALAR02A08M4G
New Router
EP06ALAR02A08M4G_01.004.01.004

AT+QBMCFG="List"
ERROR (on both routers, not sure if the command is correct?)

AT+CGDCONT?
Working Router
1,"IPV4V6","tracfone.vzwentp","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
New Router
1,"IPV4V6","tracfone.vzwentp","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
+CGDCONT: 2,"IPV4V6","vzwadmin","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
+CGDCONT: 3,"IPV4V6","vzwinternet","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
+CGDCONT: 4,"IPV4V6","vzwapp","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
+CGDCONT: 5,"IPV4V6","vzwemergency","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1
+CGDCONT: 6,"IPV4V6","VZWCLASS6","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0

AT+QCFG="USBNET"
Working Router
+QCFG: "usbnet",2
New Router
+QCFG: "usbnet",0

As far as Auto APN, I see this option on the new router and it is not disabled, but no box for this on the old router. Not sure How I would check that.

AT+QBMCFG="List"
ERROR (on both routers, not sure if the command is correct?)

That's my fault, it is:
But based on your AT+CGDCONT output I already know the answer. So...

Run these commands

Then run...
then
then reboot the router.

Also, the IMEI must match the phone the SIM was activated in. Otherwise you will quickly have a deactivated SIM card.

Didneywhorl wrote: Mon Aug 15, 2022 1:54 pm Then run...

Code: Select all

AT+QCFG="USBNET",2

then

Code: Select all

AT+CFUN=1,1

then reboot the router.

Looks like that fixed the issue. thanks for your help!

Fantastic!

Having issues with my router, here are the steps I have taken.

Factory reset on modem
Firware updated to lates version on Haven Tech Website
Updated APN to tracfone.vzwentp
ran commands posted by Didneywhorl above

Still not able to connect.

Do I need to update TTL?

Thanks in advance.

This does not look right. Anyone know how I can fix this?

At+CGDCONT?
+CGDCONT: 1,"IPV4V6","vzwinternet","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
+CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0

Get it fixed?