Wireless Joint

Hey,

Getting a weird occurrence with my LM960 modem. When using Microsoft Teams with incoming video, when there are around 5+ people with video my internet completely crashes and i have to physically unplug my router (WG3526) so the modem can reestablish a connection. Only happens with Teams, not Zoom/Webex/Etc. Any ideas what would cause this? Had no issues on the 7565 or on my cell phones/tablets directly on Verizon's cell signal. Not sure what about the modem itself could cause the crash?

Thanks!

New to me. Hope someone chimes in on this one.

Any way to check a log to see why it dropped?

Check under Status->System Log and look for the moment it crashed. If you can't access it, try changing the location of your System Log to /etc/Sytem.log

That is under System->System menu under one of the tabs there.