Wireless Joint

Posted: **Sun Sep 19, 2021 6:53 pm**

WE826-T2
MC7455
AT&T ipad data plan
I have had this router and plan in service for 2.5 years. Quit working a few days ago. Tried a different location 15 miles away that I know worked in the past along with My rural house. Entered some at commands and here are the responses.

at+cpin?
+CPIN: READY

OK

at+cnum
OK

at!gstatus?
!GSTATUS:
Current Time: 3680 Temperature: 40
Reset Counter: 1 Mode: ONLINE
System mode: WCDMA PS state: Not attached
WCDMA band: WCDMA 850
WCDMA channel: 4384
GMM (PS) state:DEREGISTERED LIMITED SERVICE
MM (CS) state: IDLE NORMAL SERVICE

WCDMA L1 state:L1M_PCH_SLEEP LAC: D115 (53525)
RRC state: DISCONNECTED Cell ID: 05F51D9D (99949981)
RxM RSSI C0: -60 RxD RSSI C0: ---
RxM RSSI C1: --- RxD RSSI C1: ---

OK

Under current modem I have Modem present/Not Connected
My knowlege level is on the low side. We had hurricane Nicholas come through but power is mostly on everywhere. We also had family from New Orleans at my house for 3 weeks because of hurricane Ida. A lot of data was used 154 gig.
Could AT&T shut me down becuase of the hign data but is still showing an active account and charging me? Did my router or modem Fail? Need help troubleshooting.

Thanks

Posted: **Mon Sep 20, 2021 4:25 pm**

kcwifi wrote: ↑Sun Sep 19, 2021 6:53 pm WE826-T2
MC7455
AT&T ipad data plan
I have had this router and plan in service for 2.5 years. Quit working a few days ago. Tried a different location 15 miles away that I know worked in the past along with My rural house. Entered some at commands and here are the responses.

at+cpin?
+CPIN: READY

OK

at+cnum
OK

at!gstatus?
!GSTATUS:
Current Time: 3680 Temperature: 40
Reset Counter: 1 Mode: ONLINE
System mode: WCDMA PS state: Not attached
WCDMA band: WCDMA 850
WCDMA channel: 4384
GMM (PS) state:DEREGISTERED LIMITED SERVICE
MM (CS) state: IDLE NORMAL SERVICE

WCDMA L1 state:L1M_PCH_SLEEP LAC: D115 (53525)
RRC state: DISCONNECTED Cell ID: 05F51D9D (99949981)
RxM RSSI C0: -60 RxD RSSI C0: ---
RxM RSSI C1: --- RxD RSSI C1: ---

OK

Under current modem I have Modem present/Not Connected
My knowlege level is on the low side. We had hurricane Nicholas come through but power is mostly on everywhere. We also had family from New Orleans at my house for 3 weeks because of hurricane Ida. A lot of data was used 154 gig.
Could AT&T shut me down becuase of the hign data but is still showing an active account and charging me? Did my router or modem Fail? Need help troubleshooting.

Thanks

System mode: WCDMA

Your on 3G channels.

PS state: Not attached

and

RRC state: DISCONNECTED

This means your not connected through to transmit data.

You may have area wide cell tower issues.

What does your Status->System Log say? Post a quote of the text, or put it in a simple text file and attach it to your reply here. ( It's on a tab next to "options" called "attachements" under the post text box after you click on reply to start your reply post. )

Posted: **Tue Sep 21, 2021 10:17 am**

Also reset the router to default parameters with no change. Then I was going to change sim card and update device on at&t with new sim card but at&t said they could not update because this was a 3G divice. I did get the divice working by creating a new account with a new imei and new sim card. So it seems to be either the sim card was bad or at&t shut me down or the previous imei was a 3g only device. Now I am paranoid about using to much data. Would be nice to now the actual reason it quite working.

Thanks

Posted: **Tue Sep 21, 2021 7:28 pm**

Huh. What type of account/plan was it?

Wireless Joint

Not connecting to AT&T

Not connecting to AT&T

Re: Not connecting to AT&T

Re: Not connecting to AT&T

Re: Not connecting to AT&T