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Cannot get external IP

Posted: Sat Sep 18, 2021 12:27 pm
by mwyee12
I am having issues with my wg3526 with sierra em7565 getting an external IP address. The modem seems connected, can anyone provide some suggestions on how I can troubleshoot?

Results of at!gstatus?

at!gstatus?
!GSTATUS:
Current Time: 1703 Temperature: 53
Reset Counter: 1 Mode: ONLINE
System mode: LTE PS state: Attached
LTE band: B2 LTE bw: 15 MHz
LTE Rx chan: 1125 LTE Tx chan: 19125
LTE SCC1 state:NOT ASSIGNED
LTE SCC2 state:NOT ASSIGNED
LTE SCC3 state:NOT ASSIGNED
LTE SCC4 state:NOT ASSIGNED
EMM state: SR Initiated ---
RRC state: Waiting RRC Cfm
IMS reg state: No Srv

PCC RxM RSSI: -73 PCC RxM RSRP: -103
PCC RxD RSSI: -65 PCC RxD RSRP: -95
Tx Power: -- TAC: 7319 (29465)
RSRQ (dB): -11.1 Cell ID: 08404008 (138428424)
SINR (dB): 19.2


OK
Screen Shot 2021-09-18 at 12.18.46 PM.png
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Re: Cannot get external IP

Posted: Sat Sep 18, 2021 2:06 pm
by Didneywhorl
10.17.160.222

Says in ipv4 upstream

Re: Cannot get external IP

Posted: Sat Sep 18, 2021 2:07 pm
by Didneywhorl
You won't get a true external ip for communicating inward. The cell carriers use CGNAT. Unless you pay extra for it, that is.

Re: Cannot get external IP

Posted: Sat Sep 18, 2021 4:07 pm
by mwyee12
With the prior settings, I wasn't getting an Internet connection. I left the router alone for awhile and now the external IP address value is populated and my at!gstatus? looks drastically different.

Could this be due to a very weak signal? I have the router at my ranch and it often has difficulty connecting so that I can get Internet access. However, when I have it at my house in suburbia it always works fine.

at!gstatus?
!GSTATUS:
Current Time: 3845 Temperature: 77
Reset Counter: 15 Mode: ONLINE
System mode: WCDMA PS state: Attached
WCDMA band: WCDMA 850
WCDMA channel: 4359
GMM (PS) state:REGISTERED NORMAL SERVICE
MM (CS) state: IDLE NORMAL SERVICE

WCDMA L1 state:L1M_DCH LAC: d6d0 (54992)
RRC state: CELL_DCH UTRAN Cell ID: 05fdd5e9 (100521449)
RxM RSSI C0: -103 RxD RSSI C0: -94
RxM RSSI C1: --- RxD RSSI C1: ---


OK

Re: Cannot get external IP

Posted: Sun Sep 19, 2021 11:49 am
by Didneywhorl
Yeah. That is low 4G signal. Your GSTATUS shows you on 3G.