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Modem won't connect to internet

Posted: Sun Jun 27, 2021 5:14 pm
by matt_modem
I have a WE-826-T2 with the most recent version of WIFix Goldenorb connected. It is fitted with a Sierra Wireless Airprime MC7700 modem and a SIM card with service from AT&T. It won't connect to the internet no matter what I try. I've tried all of the suggested APN's, using the phone number as the user/pass, putting the PIN in I had to setup when I started the service with AT&T and followed the guide on this site to set it up the first time. Here is a print of the debug it gives when it boots up and tries to connect.

------

Sun Jun 27 18:00:21 2021 : /dev/ttyUSB2 AT!SELRAT?
!SELRAT: 00, Automatic
OK

Sun Jun 27 18:00:22 2021 : /dev/ttyUSB2 AT+CFUN=1
OK
ATI
Manufacturer: Sierra Wireless, Incorporated
Model: MC7700
Revision: SWI9200X_03.05.20.03ap r5600 carmd-en-10527 2012/11/18 12:06:50
IMEI: 012626001595527
IMEI SV: 15
FSN: CDC0154162110
3GPP Release 8
+GCAP: +CGSM,+FCLASS,+DS
OK
AT+CNUM
ERROR
AT+CPBR=?
ERROR

Sun Jun 27 18:00:24 2021 : /dev/ttyUSB2 AT!SELRAT?
!SELRAT: 00, Automatic
OK

Sun Jun 27 18:00:25 2021 : /dev/ttyUSB2 AT+CIMI
ERROR

Sun Jun 27 18:00:27 2021 : /dev/ttyUSB2 AT+CRSM=176,12258,0,0,10
+CME ERROR: operation not allowed

Sun Jun 27 18:00:31 2021 : /dev/ttyUSB2 AT+COPS=0
+CME ERROR: SIM failure

Sun Jun 27 18:00:33 2021 : /dev/ttyUSB2 AT+CGDCONT=?
+CGDCONT: (1-16),"IP",,,(0-2),(0-4)
+CGDCONT: (1-16),"PPP",,,(0-2),(0-4)
+CGDCONT: (1-16),"IPV6",,,(0-2),(0-4)
+CGDCONT: (1-16),"IPV4V6",,,(0-2),(0-4)
OK

Sun Jun 27 18:00:34 2021 : /dev/ttyUSB2 AT+CGDCONT?;+CFUN?
+CGDCONT: 1,"IPV4V6","nxtgenphone","0.0.0.0",0,0
+CGDCONT: 2,"IP","wap.cingular","0.0.0.0",0,0
+CGDCONT: 16,"IPV4V6","BroadbandAuto.APN","0.0.0.0",0,0
+CFUN: 1
OK

Sun Jun 27 18:00:44 2021 : /dev/ttyUSB2 AT+CMGS=?;+CMGL=?;+CMGR=?
ERROR



------And here is the AT!GSTATUS? print out

AT!GSTATUS?
!GSTATUS:
Current Time: 16925 Temperature: 34
Bootup Time: 1 Mode: ONLINE
System mode: GSM PS state: Not attached
GSM band: PCS1900
GSM channel: 614
GMM (PS) state:DEREGISTERED PLMN SEARCH
MM (CS) state: IDLE NO IMSI

Serving Cell: 709 (GSM 1900 )
RX level (dBm): -71.2500 LAC: 1FA5 (8101)
GPRS State: GPRS IDLE Cell ID: 000034B3 (13491)


OK




What am I doing wrong or missing? Any help would be greatly appreciated, I really need to get this thing working.

Re: Modem won't connect to internet

Posted: Sun Jun 27, 2021 6:48 pm
by Didneywhorl
What plan do you have on the SIM card? Was the modem registered as the device on the plan?

Did you enter these APNs, or was this automatic?
Sun Jun 27 18:00:34 2021 : /dev/ttyUSB2 AT+CGDCONT?;+CFUN?
+CGDCONT: 1,"IPV4V6","nxtgenphone","0.0.0.0",0,0
+CGDCONT: 2,"IP","wap.cingular","0.0.0.0",0,0
+CGDCONT: 16,"IPV4V6","BroadbandAuto.APN","0.0.0.0",0,0