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MOFI 4500 SIM8 seeks locked to WCDMA operational mode

Posted: Mon May 24, 2021 2:44 pm
by Marche01197
Apologies if I am not fluent in the nomenclature of this stuff but I'll give it a go. I have a Mofi 4500 sim8 model lte router. This is coupled with an ATT post paid plan.

APN: ATT broadband
TLL Linux 64
Firmware 1.2.4 latest I believe
Kernel version 3.10.14

I am located in CNY with a significant other on her own att plan for her phone. Works great etc. I have scanned the local att bands (see attached). I have a weboost rv 4g helping out (I've tried on and off.) Anywho the only apn I have been able to get any service has been broadband and when I do I can ONLY get service from WCDMA 850. It will not recognize ANY LTE service as being available. I don't know what else I can do. I've tried 3 different att plans post paid and pre paid. Am I losing my mind or is there something I can do to try and fix this speeds when they work are in the 2-3mbps up 0.7 down.

Re: MOFI 4500 SIM8 seeks locked to WCDMA operational mode

Posted: Mon May 24, 2021 5:25 pm
by Didneywhorl
Does your phone get ATT 4G/LTE/5G service there?

Might force the modem into LTE only mode via AT commands. The SIM 8 is a Sierra MC7411 I believe.

Re: MOFI 4500 SIM8 seeks locked to WCDMA operational mode

Posted: Mon May 24, 2021 6:31 pm
by Dr-BroadBand
Would try another SIM

AT&T Great Deal - 100GB/$55/month
Session-based "DataConnect Pass" Plans (Only available at AT&T Buy-A-Session Website or through an AT&T mobile App)

BEST Cellular Hotspot Plans for RVers - Lots of Data for Mobile Internet (May 2021)
https://youtu.be/BwQQgelDXF4

Re: MOFI 4500 SIM8 seeks locked to WCDMA operational mode

Posted: Mon May 24, 2021 6:42 pm
by Dr-BroadBand
Could be a clue
Interface Module Not Found :o

Re: MOFI 4500 SIM8 seeks locked to WCDMA operational mode

Posted: Mon May 24, 2021 6:49 pm
by Dr-BroadBand
Your weboost is not going to help with getting data.

WHY 4G BOOSTERS ARE SO 3G
https://youtu.be/5kHu6iE3ar0

Re: MOFI 4500 SIM8 seeks locked to WCDMA operational mode

Posted: Tue May 25, 2021 11:13 am
by BDF1234
What other APN's have you tried?

Re: MOFI 4500 SIM8 seeks locked to WCDMA operational mode

Posted: Sat Jul 10, 2021 4:25 pm
by phils
Hi,

Did you find a solution?
I'm using the same Mofi model and running into the exact same issue with the AT&T 100GB Prepaid. Tried APNs NXTGENPHONE and BROADBAND, tested all available bands, did Sierra modem resets - but whatever band I lock at my Mofi, I always end up with "No Service" and only WCDMA works at super low throughput.
I tried it also with T-Mobile and Verizon SIMs and have no problems at all. So seems to be an AT&T specific issue.

Thanks!

Re: MOFI 4500 SIM8 seeks locked to WCDMA operational mode

Posted: Tue Jul 27, 2021 10:55 am
by tbourdeaux
Anyone have a solution to this- I have same issue.