Wireless Joint

When I connect my EM7411 to the cradlepoint via USB 3.0 it does not recognize the device. I am new to this and could really use the help.

Hey there!

Post a pic of your full setup and how its plugged together, if you don't mind.

Also, you may want to make sure you have the absolute latest free version installed. Version 7.0.70
https://drive.google.com/file/d/1ZlAv3P ... sp=sharing

Most people get it with 7.0.50


So when you plug it in, wait a few, under connections it doesn't show the modem at all? Does the LED on the adapter light up? I'm assuming your using the The Wireless Haven USB3 adapter?

I am not getting any light on the cradle point. I have tried both USB ports. It does not come up under connections at all.

Make sure you have the Sierra Wireless drivers installed on your PC: https://drive.google.com/file/d/14dyPzv ... sp=sharing

Then reboot your PC. Once fully booted, plug the USB enclosure into the PC and wait about 5 mins to ensure everything loads for the mode, then look at your device manager and see if the modem shows up there.

Need to separate whether its the router or the modem.

The only thing I can see that has come up in device manager is Sierra Wireless location Sensor. Where should the modem come up in device manager?

That may be it.

Download the Huawei modem terminal and run it to see if that app picks it up.

https://drive.google.com/file/d/0BwQluA ... VVSFU/view

When Huawei terminal loads up (you may have to hot "OK" on a few pop up windows, click the down arrow, up near the top of the app, next to the "connect" button.

If the pc has loaded it, you should see "Sierra Wireless....." Listed a few times. AT port, DM poet, WWAN modem, etc

The only things that come up are com3 and com4.

Can you show me a screenshot, please? I'm super visual with some things.

I am thinking that the card may be bad.

That was after installing the Modem drivers, and rebooting your PC?

Bumping this because I'm thinking of doing similar and would like to know how it turns out.