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No Modem Present
Posted: Fri Oct 30, 2020 6:58 pm
by ReefBum
Purchased new NEXQ6GO-U and EC25-AF from The Wireless Haven. Received it a few days ago and put it modem in router today.
Every thing boots and I can login in to router but in the modem network status it says No Modem Present
Have removed and replaced modem a couple times but no luck.
Modem debug shows - : /dev/ttyUSB Can't open device /dev/ttyUSB.
Anyone got any ideas?
Re: No Modem Present
Posted: Mon Nov 02, 2020 8:27 am
by Didneywhorl
If you look in the details under the debug screen, does the modem show up there? The long section that looks full of codes. Should show all items on the USB/pci bus.
Re: No Modem Present
Posted: Mon Nov 02, 2020 9:28 am
by Adm1jtg
ReefBum wrote: ↑Fri Oct 30, 2020 6:58 pm
Purchased new NEXQ6GO-U and EC25-AF from The Wireless Haven. Received it a few days ago and put it modem in router today.
Every thing boots and I can login in to router but in the modem network status it says No Modem Present
Have removed and replaced modem a couple times but no luck.
Modem debug shows - : /dev/ttyUSB Can't open device /dev/ttyUSB.
Anyone got any ideas?
My Router setup will show no modem present for up to 2 minutes, then it finds the modem and shows the sim card information and such and takes another minute or so to actually connect to verizon.
Did you wait a few minutes? I can always login long before it recognizes the modem
Re: No Modem Present
Posted: Tue Nov 03, 2020 9:52 am
by ReefBum
Removed modem from router and reset router to defaults. Did some basic settings changes then powered off and reinstalled the modem. Modem up and connected with no further issues.