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How to factory reset a MC400LP6?

Posted: Fri Jul 31, 2020 8:49 pm
by mattvds
I am trying to setup cradlepoint CRA850LP6 for a friend, and somehow I messed up the modem so that it is no longer found by the cradlepoint?

I was attempting to setup on Visible, and I must have fat fingered the usb comp or something, as soon as I did at!reset it never found the modem again.

It was running a super old firmware, so updated it to 7.0.20 (same as my CRA) and tried factory resetting but never found the modem.

Anyone have directions for recovering or factory resetting a modem, I couldn't find anything online, just how to reset the cradlepoint, which doesn't help.

Thanks!

Re: How to factory reset a MC400LP6?

Posted: Fri Jul 31, 2020 9:34 pm
by mattvds
Hmm, the device appears to only have Verizon firmware installed, and my computer complains it is using too much power for USB. Any idea what's going on? I have no idea where he got this modem

Re: How to factory reset a MC400LP6?

Posted: Fri Jul 31, 2020 10:52 pm
by mattvds
Got it sorted out.

Flashed generic firmware for the mc7455, and then switched to qmi and everything started to work again.