WiFix WE826-GO and Quectel EM20-G - Modem Timeout Error
Posted: Tue Apr 21, 2020 2:53 pm
Hi Everyone,
I recently purchased a WE826GO-U, Quectel EM20, PCI-E to M.2 adapter, and MHF4 pigtails. I know the M.2 400Mbps limitation will be present and I would be grateful for that speed
This is my second build on a WE826 and I believe I followed the directions well. Pre-tested SIM card in phone and confirmed service is working. Started up without modem installed, configured APN, synced local time, and configured TTL.
Installed modem, connected antenna pigtails/external antennas, and inserted SIM card into WE826; then turned unit on.
General information section (Modem-->Network Status) shows Provider field as always "Connecting". Additionally the Modem/SIM Information table is completely blank.
Modem Debug screen shows the following and this is repeated after every restart:
Appears I am unable to connect to modem due to timeout and I cannot issue any AT commands. I tried re-flashing latest firmware, however have the same issue.
Did I miss any steps? Any ideas on troubleshooting steps I can take?
Grateful for any help - much appreciated. Thank you!
I recently purchased a WE826GO-U, Quectel EM20, PCI-E to M.2 adapter, and MHF4 pigtails. I know the M.2 400Mbps limitation will be present and I would be grateful for that speed
This is my second build on a WE826 and I believe I followed the directions well. Pre-tested SIM card in phone and confirmed service is working. Started up without modem installed, configured APN, synced local time, and configured TTL.
Installed modem, connected antenna pigtails/external antennas, and inserted SIM card into WE826; then turned unit on.
General information section (Modem-->Network Status) shows Provider field as always "Connecting". Additionally the Modem/SIM Information table is completely blank.
Modem Debug screen shows the following and this is repeated after every restart:
Code: Select all
Tue Apr 21 01:52:47 2020 : /dev/ttyUSB2
TIMEOUT ERROR
Tue Apr 21 01:53:18 2020 : /dev/ttyUSB2
Tue Apr 21 01:53:49 2020 : /dev/ttyUSB2
Tue Apr 21 01:54:21 2020 : /dev/ttyUSB2
Tue Apr 21 01:54:52 2020 : /dev/ttyUSB2
Tue Apr 21 01:55:23 2020 : /dev/ttyUSB2
Tue Apr 21 01:55:55 2020 : /dev/ttyUSB2
Did I miss any steps? Any ideas on troubleshooting steps I can take?
Grateful for any help - much appreciated. Thank you!