Wireless Joint

Yes it is, I already email The Wireless Haven, Mich got in touch with me and he didn't even blink on sending another router and a label to ship this one back, maybe it was a wrong batch, who knows.

Mine is the same way, I already tried to activate it but no luck I think mine is having problems as well, I didn't pay attention to that because I was working pretty much every day so I don't know if they will send another one.

Well I have the same issue no 5 ghz wifi only 2.4 ghz, so they end up replacing your router ?

Yea, I was referring to Rich...His services are still valid for those that are using oem devices (like the 8800L, 7730L) as he flashes custom firmware. I have a couple of clients I used his flashing services. It was $45 for the 8800L and $60 for the flash... best price for a cat18 modem I've found ...